Basic policy

In order to comply with the laws and regulations regarding the protection of personal information, we continuously take steps to improve the security of our website.

Definition of personal information

Personal information refers to the customer name, hospital name, company name, address, phone number, e-mail address, etc… and any other user information in general

Use of personal information

We will use personal information for the following purposes:
1) To perform our services
2) For delivery planning and product installation
3) For after-sales service and product maintenance
4) To improve our products and services by conducting a satisfaction survey.
5) In case of emergency
6) To answer your opinions and request
7) To perform the contracted services and provide relevant information
8) To perform the work, information and services related to import and export
9) To perform the checks that may be asked of us during a financial audit
1)-9) Your information will be extended to a Third party only in the cases listed above

Personal Information sharing with third parties

The personal information will nor be disclosed to Third parties except the cases below:
- Fulfilling the needs of the customer
- Legal requirement
- When the information disclosed does not allow to identify the customer.
- When your contact information must be communicated to the companies in charge of picking up and delivering your purchase.
- In case of revision of the current Privacy policy. This Privacy Policy is subjected to change in accordance with the evolution of the relevant laws and regulations.